Energy bills

Tips on reducing your energy usage and information on government help with your bills

 

Gas, oil and electricity prices have all increased by large amounts in the last year. And further increases are coming.

There are things you can try to decrease your energy usage and budget for your energy bills. Even after using these tips most people will struggle to pay their bills this winter.

Government help with energy bills

The government has promised some help with bills. Here’s what we know so far about government help to pay your bills. We’ll update this information as soon as we learn more.

Tips to reduce your energy bills

There are different tips you can try to use less electricity, gas and oil.

Using less gas and oil

Your heating and hot water systems typically use more energy than your electrical system.

  • Bleed your radiators to get rid of cold spots and make them more efficient
  • Turn down your thermostat – but make sure you are still comfortable
  • Turn down the water temperature gauge on your boiler slightly
  • Turn down radiators in rooms that aren’t used
  • Close blinds and curtains once the sun starts to set to keep heat in your home

Using less electricity

You can take some small steps to reduce how much electricity you use.

  • Turn off lights when you leave a room
  • Don’t leave devices on standby and switch off plugs when you’re not using them
  • Wash clothes at lower temperatures and try to do one less wash cycle each week
  • Avoid using your tumble dryer if you can

Making your home more energy efficient

You may be able to get help to make your home more energy efficient. Contact Northern Ireland’s energy advice line on 0800 111 44 55 to find out more

  • Move furniture away from radiators
  • Cover pots and pans when cooking
  • Block up any unwanted gaps in floorboards, windows, unused chimneys to stop cold air coming in – but remember that ventilation is important to stop mould growth

Budgeting for energy bills

If you can afford to, think about putting money aside for your next bill or prepaying your energy bill.

If you’re on a pre-pay meter, you can stockpile energy at the lower rate before a price rise comes in by topping-up your meter as much as you can afford to. You may have to top it up multiple times as most retailers will only let you top up so much at a time.

Don’t top up again until you’ve used all the energy on your meter. You’ll pay the new rates from the first time you top up after the price increase comes in.

Check if there’s an oil buying club in your area. These clubs order oil in bulk so can get cheaper prices for members.

 

What happens if you don’t pay your bill?

Electricity and gas companies will only disconnect your supply as a last resort. They’ll contact you multiple times before they stop your supply.

If you get a letter about a missed bill and you don’t feel able to deal with it yourself get help. You can contact

Make sure you are on the critical care register if you rely on electricity or hot water for your healthcare needs.

Let your utility provider know if you have any disabilities or illnesses. They will have a vulnerable customer policy and may have a special team you can talk to if you run into difficulties.

Your energy supplier might change you from a billing system to a pay as you go meter if you have trouble paying your bills on time. When you top up some of your money will go towards your debt and the rest will go towards your current usage.

Your electricity meter will make a warning sound when your credit gets low. Your electricity supply will stop if you don’t turn this sound off. When you turn it off you will get £1 of emergency credit to help until you top-up your meter. Your supply won’t cut out due to low credit over the weekend or between 4:00 pm and 8:00 am on weekdays. The supply will switch off at 8:00 am on the next working day.